The udChalo Fauji Family Program rewards you with udChalo Coins, tier-based benefits, and exclusive offers when you book flights, holidays, tax services, or shop on udChalo.

All eligible users can join the program.

• New users start at the Silver tier after profile verification.
• Existing users are pre-enrolled into Silver, Gold, or Platinum based on past usage.

Your tier upgrades automatically based on your total successful spend in the last 12 months:

• Silver: ₹25,000
• Gold: ₹75,000
• Platinum: ₹1,50,000

No manual action is required.

Each tier is valid for 12 months from the date of upgrade or renewal.

• No worries! If you don’t meet the renewal criteria, you’ll continue enjoying your current tier benefits until your tier validity date—no downgrade during this period.

Yes. udChalo reserves the right to modify, pause, or discontinue the udChalo Fauji Family Program at any time.

udChalo Coins are rewards earned on eligible bookings and can be redeemed as discounts on future purchases.

You earn udChalo Coins when you use udChalo services such as:

• Flights
• Holidays
• uTax filing
• Shopping

The number of coins earned depends on your tier.

Coins are credited after successful completion of the transaction, such as after your flight journey is completed.

No. Cancelled or refunded bookings do not earn udChalo Coins. However, available coins can still be used for udChalo cancellation or reschedule fee discounts.

udChalo Coins are earned excluding:

• Taxes
• Convenience fees

This may happen due to the following reasons:

• The transaction is not completed yet.
• The booking was cancelled or refunded.
• Payment verification is pending.

Coins will be credited automatically once eligible.

You can redeem udChalo Coins during checkout to get instant discounts.

4 Coins = ₹1

Example: 1,200 Coins = ₹300 discount

Yes, redemption limits depend on the service:

• Flights: Up to 10% of airfare
• Holidays: Up to 5% of package value
• uTax filing: Up to ₹150

No. udChalo Coins cannot be withdrawn, transferred, or exchanged for cash.

Flight rescheduling and cancellation benefits are capped at 4 bookings per year.

Airline charges apply at actuals and must be paid by the customer.

Holiday vouchers are issued based on booking value and tier.

• Issued in fixed denominations (₹500 / ₹1,000)
• Valid for 1 year
• Cannot be exchanged for cash

Voucher usage is subject to applicable terms and may not be combinable with all offers.

Discount eligibility depends on your tier. Platinum and Gold members receive higher discounts.

Yes. The maximum discount is ₹500, regardless of tier.

Housing benefits apply only to users who have purchased a home through udChalo Housing and completed all verification formalities.

All eligible Housing purchasers receive an automatic Platinum Tier upgrade valid for 12 months.

After 12 months, tier renewal depends on standard Platinum eligibility criteria. If not met, the tier may be downgraded.

No. Each user is allowed only one udChalo Fauji Family account.

You can view your tier details and udChalo Coins by logging in with your registered phone number or email.