udChalo Booking Office Secunderabad
Your walk-in branch for exclusive defence fares — book flights, holidays, stays, finance and more in person, with a dedicated nodal manager to assist you.
Krishna Kumar Thakur
Nodal Manager · Indian Army Veteran · Subedar (Retd.) · EME · Secunderabad Booking Office
“I am Krishna Kumar Thakur, an Indian Army veteran who served 30 years with EME and retired as a Subedar. As Nodal Manager at Bison Arcade, I help the defence community access available udChalo services, including flights, hotels, holidays, housing, insurance, loans, credit cards and ITR filing. I aim to provide disciplined, practical and respectful assistance.
A branch of udChalo, close to you
The udChalo Booking Office, Secunderabad is your in-person branch of India's super-app for the defence community. Whether you're planning leave travel, resolving a booking, or exploring housing and finance options, our team makes it simple — the same trusted service as the app, delivered across the counter.
- Staffed by our own. Ex-defence personnel, veer naris and dependants who understand service life.
- Everything under one roof. Flights, holidays, stays, insurance, ITR, finance and more — no running between counters.
- Defence fares, in person. The same exclusive concessions offered online, with a person to guide you.
Office at a glance
Visit the booking office
Address
Bison ArcadeInside Bison CSD Canteen, 1 EME Centre Road
Secunderabad, Telangana
How to reach: Inside Bison CSD Canteen
Office timings
| Day | Hours |
|---|---|
| Monday | Closed |
| Tuesday – Sunday | 09:30 – 17:00 |
Weekly holiday: Monday.
Services you can avail
Walk in for any of these — our team handles the booking and paperwork with you.
Flights
Domestic & international tickets at exclusive defence fares.
Hotels
Defence-friendly stays booked and confirmed at the counter.
Holidays
Curated leave-travel and family holiday packages.
Housing
RERA-registered homes and defence housing guidance.
Credit card
Apply for defence-community credit cards with assistance.
Motor insurance
Two-wheeler & car cover — compare quotes and buy in minutes.
Cyber insurance
Protection against fraud, data loss and online threats.
Home loan
Explore home-loan options and apply with on-the-spot help.
Tax filing
Defence-aware assistance to file your income-tax return.
Before you visit
Serving personnel of the Armed and Paramilitary Forces, veterans, and their dependants. Carry a valid service, pension or dependant ID for verification and defence fares.
No — walk in any time during office hours. For detailed holiday or housing planning, calling ahead helps us keep time set aside for you.
Your service/pension ID or dependant card, and any documents relevant to the service you need (e.g. passport for international travel).
Yes. Bring your booking reference and we'll help with changes, cancellations, refunds or any grievance on existing bookings.
Yes — you get the same exclusive concessions in person, with a team member to guide you through the options.
Drop by — we'll take it from here.
Open during office hours, no appointment needed.
in Pune, India.